Sunday, October 11, 2009

Assignment 10(HRM) personnel and HRM definition critics

Look for various definitions of personnel management and human resource management and their authors and sources (minimum of 5). Critique each.

Personnel management

The part of management that is concerned with people and their relationships at work. Personnel management is the responsibility of all those who manage people, as well as a description of the work of specialists. Personnel managers advise on, formulate, and implement personnel policies such as recruitment, conditions of employment, performance appraisal, training, industrial relations, and health and safety. There are various models of personnel management, of which human resource management is the most recent.

Sources: http://dictionary.bnet.com/definition/Personnel+Management.html

Within organizations that employ people, this is the function with policy responsibility for the selection and recruitment of staff, training, performance assessment, career development, disciplinary proceedings, pre-retirement advisory work, equal opportunities policies, pay bargaining, and industrial relations. In small organizations these functions may be combined with other management responsibilities; in large organizations a substantial separate department may be involved in setting policy, its implementation, and in keeping up to date with developments in labour law. In recent years the newer alternative term 'human resource management' has come into use, reflecting the increased importance of this function in labour-intensive service-sector industries.

Sources: http://wiki.answers.com/Q/Definition_of_personnel_management


Human Resource management

“The Human Resources Management (HRM) function includes a variety of activities, and key among them is deciding what staffing needs you have and whether to use independent contractors or hire employees to fill these needs, recruiting and training the best employees, ensuring they are high performers, dealing with performance issues, and ensuring your personnel and management practices conform to various regulations. Activities also include managing your approach to employee benefits and compensation, employee records and personnel policies. Usually small businesses (for-profit or nonprofit) have to carry out these activities themselves because they can't yet afford part- or full-time help. However, they should always ensure that employees have -- and are aware of -- personnel policies which conform to current regulations. These policies are often in the form of employee manuals, which all employees have.
Note that some people distinguish a difference between HRM (a major management activity) and HRD (Human Resource Development, a profession). Those people might include HRM in HRD, explaining that HRD includes the broader range of activities to develop personnel inside of organizations, e.g., career development, training, organization development, etc.
There is a long-standing argument about where HR-related functions should be organized into large organizations, eg, "should HR be in the Organization Development department or the other way around?"
The HRM function and HRD profession have undergone tremendous change over the past 20-30 years. Many years ago, large organizations looked to the "Personnel Department," mostly to manage the paperwork around hiring and paying people. More recently, organizations consider the "HR Department" as playing a major role in staffing, training and helping to manage people so that people and the organization are performing at maximum capability in a highly fulfilling manner.
Recently, the phrase "talent management" is being used to refer the activities to attract, develop and retain employees. Some people and organizations use the phrase to refer
especially to talented and/or high-potential employees. The phrase often is used interchangeably with the field of Human Resource Management -- although as the field of talent management matures, it's very likely there will be an increasing number of people who will strongly disagree about the interchange of these fields. For now, this Library uses the phrases interchangeably.”

By: Carter McNamara

Sources: http://managementhelp.org/hr_mgmnt/hr_mgmnt.htm

Human Resource Management (HRM) is the function within an organization that focuses on recruitment of, management of, and providing direction for the people who work in the organization. Human Resource Management can also be performed by line managers.
Human Resource Management is the organizational function that deals with issues related to people such as compensation, hiring, performance management, organization development, safety, wellness, benefits, employee motivation, communication, administration, and training.

Sources: http://humanresources.about.com/od/glossaryh/f/hr_management.htm

"Human resource management is responsible for how people are treated in organizations. It is responsible for bringing people into the organization, helping them perform their work, compensating them for their labors, and solving problems that arise" (Cherrington, 1995, p. 5). There are seven management functions of a human resources (HR) department that will be specifically addressed: staffing, performance appraisals, compensation and benefits, training and development, employee and labor relations, safety and health, and human resource research.

Sources: http://www.answers.com/topic/human-resource-management

By reading their definitions about the human resource management and the personal management that can be shown above you can create a critic to its definition. By looking to its definition you barely say that they came up with almost the same definitions and all of their definition was right. They define it smoothly and clearly that the readers can easily understand its meaning.

Assignment 9(HRM) HRM roles

Interview a personnel/human resource manager on his concept on the nature, scope and role of human resource management. Do you agree with him? Explain. Is his concept similar to that of the management of his organization? If not, ask him how the differences are settled.

Human resource management (HRM) is the strategic and coherent approach to the management of an organization's most valued assets - the people working there who individually and collectively contribute to the achievement of the objectives of the business. The terms "human resource management" and "human resources" (HR) have largely replaced the term "personnel management" as a description of the processes involved in managing people in organizations. In simple sense, HRM means employing people, developing their resources, utilizing, maintaining and compensating their services in tune with the job and organizational requirement.
The Human Resources Management (HRM) function includes a variety of activities, and key among them is deciding what staffing needs you have and whether to use independent contractors or hire employees to fill these needs, recruiting and training the best employees, ensuring they are high performers, dealing with performance issues, and ensuring your personnel and management practices conform to various regulations. Activities also include managing your approach to employee benefits and compensation, employee records and personnel policies. Usually small businesses (for-profit or nonprofit) have to carry out these activities themselves because they can't yet afford part- or full-time help. However, they should always ensure that employees have -- and are aware of -- personnel policies which conform to current regulations. These policies are often in the form of employee manuals, which all employees have.
Note that some people distinguish a difference between HRM (a major management activity) and HRD (Human Resource Development, a profession). Those people might include HRM in HRD, explaining that HRD includes the broader range of activities to develop personnel inside of organizations, including, eg, career development, training, organization development, etc.
There is a long-standing argument about where HR-related functions should be organized into large organizations, eg, "should HR be in the Organization Development department or the other way around?"
The HRM function and HRD profession have undergone tremendous change over the past 20-30 years. Many years ago, large organizations looked to the "Personnel Department," mostly to manage the paperwork around hiring and paying people. More recently, organizations consider the "HR Department" as playing a major role in staffing, training and helping to manage people so that people and the organization are performing at maximum capability in a highly fulfilling manner.

Role of HRM:
• Strategic business partner
• Change management
• Employee champion
• Administration
The goal of human resource management is to help an organization to meet strategic goals by attracting, and maintaining employees and also to manage them effectively. The key word here perhaps is "fit", i.e. a HRM approach seeks to ensure a fit between the management of an organization's employees, and the overall strategic direction of the company.The basic premise of the academic theory of HRM is that humans are not machines, therefore we need to have an interdisciplinary examination of people in the workplace. Fields such as psychology, industrial engineering, industrial, Legal/Paralegal Studies and organizational psychology, industrial relations, sociology, and critical theories: postmodernism, post-structuralism play a major role. Many colleges and universities offer bachelor and master degrees in Human Resources Management.
Some industry commentators call the Human Resources function the last bastion of bureaucracy. Traditionally, the role of the Human Resource professional in many organizations has been to serve as the systematizing, policing arm of executive management.
In this role, the HR professional served executive agendas well, but was frequently viewed as a road block by much of the rest of the organization. While some need for this role occasionally remains — you wouldn’t want every manager putting his own spin on a sexual harassment policy, as an example — much of the HR role is transforming itself.
The role of the HR manager must parallel the needs of his or her changing organization. Successful organizations are becoming more adaptive, resilient, quick to change direction and customer-centered. Within this environment, the HR professional, who is considered necessary by line managers, is a strategic partner, an employee sponsor or advocate and a change mentor.
In today’s organizations, to guarantee their viability and ability to contribute, HR managers need to think of themselves as strategic partners. In this role, the HR person contributes to the development of and the accomplishment of the organization-wide business plan and objectives.
The HR business objectives are established to support the attainment of the overall strategic business plan and objectives. The tactical HR representative is deeply knowledgeable about the design of work systems in which people succeed and contribute. This strategic partnership impacts HR services such as the design of work positions; hiring; reward, recognition and strategic pay; performance development and appraisal systems; career and succession planning; and employee development.
As an employee sponsor or advocate, the HR manager plays an integral role in organizational success via his knowledge about and advocacy of people. This advocacy includes expertise in how to create a work environment in which people will choose to be motivated, contributing, and happy.
Fostering effective methods of goal setting, communication and empowerment through responsibility, builds employee ownership of the organization. The HR professional helps establish the organizational culture and climate in which people have the competency, concern and commitment to serve customers well.
In this role, the HR manager provides employee development opportunities, employee assistance programs, gainsharing and profit-sharing strategies, organization development interventions, due process approaches to problem solving and regularly scheduled communication opportunities.
The constant evaluation of the effectiveness of the organization results in the need for the HR professional to frequently champion change. Both knowledge about and the ability to execute successful change strategies make the HR professional exceptionally valued. Knowing how to link change to the strategic needs of the organization will minimize employee dissatisfaction and resistance to change.
The HR professional contributes to the organization by constantly assessing the effectiveness of the HR function. He also sponsors change in other departments and in work practices. To promote the overall success of his organization, he champions the identification of the organizational mission, vision, values, goals and action plans. Finally, he helps determine the measures that will tell his organization how well it is succeeding in all of this.
…I am convinced by the HR manager about the roles and the functions of the human resource management in an organization. In fact he is very professional in elaborating all of those things. Therefore I very much agree.

Reference: http://humanresources.about.com/od/hrbasicsfaq/a/hr_role.htm
http://managementhelp.org/hr_mgmnt/hr_mgmnt.htm

Assignment 8(HRM) SONA HR related

“Towards that vision, we made key reforms. Our economic plan centers on putting people first. Higit sa lahat, ang layunin ng ating patakaran ay tulungan ang masisipag na karaniwang Pilipino. New tax revenues were put in place to help pay for better healthcare, more roads, and a strong education system. Housing policies were designed to lift up our poorer citizens so they can live and raise a family with dignity. Ang ating mga puhunan sa agrikultura ay naglalayong kilalanin ang ating mga magsasaka bilang backbone ng ating bansa, at bigyan sila ng mga modernong kagamitan to feed our nation and feed their own family.”
“In the last four years tourism almost doubled. It is now a $5 billion industry.”
“Our reforms gave us the resources to protect our people, our financial system and our economy from the worst of shocks that the best in the west failed to anticipate.”
“Nakinabang ang sandaan libo sa emergency employment ng ating economic resiliency plan. Kasama natin ngayon ang isa sa kanila, si Gigi Gabiola. Dating household service worker sa Dubai, ngayon siya ay nagtatrabaho sa DOLE.”
“Dahil sa ating mga reporma, nakaya nating ibenta ang bigas NFA sa P18.25 per kilo kahit tumaas ang presyo sa labas mula P17.50 hanggang P30 dahil sa kakulangan ng supply sa mundo. Habang, sa unang pagkakataon, nagawa nating itaas ang pamimili ng palay sa mga magsasaka, P17 mula sa P11.”..
“The market grows economies. A free market, not a free-for-all.”
“Nagtayo tayo ng 95,000 na silid-aralan, nagdagdag ng 60,000 na guro, naglaan ng P1.5 billion para sa teacher training, especially for 100,000 English teachers.”.
Sa hirap at ginhawa, pinapatatag ang ating bansa ng ating overseas Filipinos. Iyong padala nilang $16 billion noong isang taon ay record. Itong taon, mas mataas pa.
“Kaya nagsisikap tayong lumikha dito sa atin ng mga trabahong maganda ang sahod, so that overseas work will just be a career choice, not the only option for a hard-working Filipino.
Meanwhile, we should make their sacrifices worthwhile. Dapat gumawa tayo ng mas epektibong proteksyon at pagpapalawak ng halaga ng kanilang pinagsikapang suweldo. That means stronger consumer protection for Overseas Filipino Workers investing in property and products back home. Para sa kanila, pinapakilos natin ang Investors Protection Task Force.
Hindi ako nag-aatubiling bisitahin ang ating taong bayan at kanilang mga host sa buong mundo – mula Hapon…hanggang Brazil, mula Europa at Middle East hanggang sa American Midwest, nakikinig sa kanilang mga problema at pangangailangan, inaalam kung paano sila matutulungan ng ating pamahalaan—-by working out better policies on migrant labor, or by saving lives and restoring liberty.
Pagpunta ko sa Saudi, pinatawad ni Haring Abdullah ang pitong daang OFW na nasa preso. Pinuno nila ang isang buong eroplano at umuwi kasama ko.
Mula sa ating State Visit sa Espanya, it has become our biggest European donor. At si Haring Juan Carlos ay nakikipag-usap sa ibang mga bansa para sa ating mga namomoblemang OFW. Ganoon din si Sheikh Khalifa, ang Prime Minister ng Bahrain.
Pagpunta ko sa Kuwait, Emir Al-Sabah commuted death sentences. We thank all our leaders, our world leaders, for showing compassion to our overseas foreign workers. Salamat.
Our vigorous international engagement has helped bring in foreign investment. Net foreign direct investments multiplied 15 times during our administration. Kasama ng ating mga Together with our OFWs, they more than doubled our foreign exchange reserves. Pinalakas ang ating piso at naiwasan ang lubhang pagtaas ng presyo. They upgraded our credit because while the reserves of our peers have shrunk this past year, ours reserves grew by $3 billion.
Our international engagement has also corrected historical injustice. The day we visited Washington, Senator Daniel Inouye successfully sponsored benefits for our veterans as part of America’s stimulus package.
I have accepted the invitation of President Obama to be the first Southeast Asian leader to meet him at the White House, later this week.
That he sought us out testifies to our strong and deep ties.
High on our agenda will be peace and security issues. Terrorism: how to meet it, how to end it, how to address its roots in injustice or prejudice—and first and always how to protect lives.
We will discuss nuclear non-proliferation. The Philippines will chair the review of the nuclear weapons non-proliferation Treaty in New York in May 2010. The success of the talks will be a major diplomatic achievement for us.
There is a range of other issues we will discuss, including the global challenge of climate change, especially the threat to countries with long coastlines. And there is the global recession, its worse impact on poor people, and the options that can spare them from the worst.
In 2008 up to the first quarter of 2009 we stood among only a few economies in Asia-Pacific that did not shrink. Compare this to 2001, when some of my current critics were driven out by people power. Asia was surging but our country was on the brink of bankruptcy.
Since then, our economy posted uninterrupted growth for 33 quarters; more than doubled its size from $76 billion to $186 billion. The average GDP growth from 2001 to the first quarter of 2009 is the highest in 43 years.
Bumaba ang bilang ng mga nagsasabing mahirap sila sa 47% mula 59%. Maski lumaki ang ating populasyon, nabawasan ng dalawang milyon ang bilang ng mahihirap. GNP per capita rose from a Third World $967 to $2,000. Lumikha tayo ng walong milyong trabaho, an average of a million a year, much, much more than at any other time.
In sum: 1. We have a strong economy and a strong fiscal position to withstand global shocks.
2. We built new modern infrastructure and completed unfinished ones.
3. The economy is more fair to the poor than ever before.
4. We are building a sound base for the next generation.
5. International authorities have taken notice that we are safer from environmental degradation and man-made disasters.
As a country in the path of typhoons and in the Pacific Rim of Fire, we must be prepared as the latest technology permits to anticipate natural calamities when that is possible; to extend immediate and effective relief when it is not. The mapping of flood- and landslide-prone areas is almost complete. Early warning, forecasting and monitoring systems have been improved, with weather tracking facilities in Subic, Tagaytay, Mactan, Mindanao, Pampanga.
We have worked on flood control infrastructure like those for Pinatubo, Agno, Laoag, and Abucay, which will pump the run off waters from Quezon City and Tondo flooding Sampaloc. This will help relieve hundreds of hectares in this old city of its age old woe.
Patuloy naman iyong sa Camanava, dagdag sa Pinatubo, Iloilo, Pasig-Marikina, Bicol River Basin, at mga river basin ng Mindanao.
The victims of typhoon Frank in Panay should receive their long-overdue assistance package. I ask Congress to pass the SNITS Law.
Namana natin ang pinakamatagal na rebelyon ng Komunista sa buong mundo.
Si Leah de la Cruz isa sa labindalawang libong rebel returnee. Sixteen pa lang siya nang sumali sa NPA. Naging kasapi sa regional White Area Committee, napromote sa Leyte Party Committee Secretary. Nahuli noong 2006. She is now involved in an LGU-supported handicraft livelihood training of former rebels. We love you, Leah!
There is now a good prospect for peace talks with both the Communist Party of the Philippines and the MILF, with whom we are now on ceasefire.
We inherited an age-old conflict in Mindanao, exacerbated by a politically popular but near-sighted policy of massive retaliation. This only provoked the other side to continue the war.
In these two internal conflicts, ang tanong ay hindi, “Sino ang mananalo?” kundi, bakit pa ba kailangang mag-laban ang kapwa Pilipino tungkol sa mga isyu na alam naman nating lahat na di malulutas sa dahas, at mareresolba lang sa paraang demokratiko?
There is nothing more that I would wish for than peace in Mindanao. It will be a blessing for all its people, Muslim, Christian and lumads. It will show other religiously divided communities that there can be common ground on which to live together in peace, harmony and cooperation that respects each other’s religious beliefs.
At sa lahat ng dako ng bansa, kailangan nating protektahan ang ating mga mamamayan kontra sa krimen’ — in their homes, in their neighborhoods, in their communities. How shall crime be fought? With the five pillars of justice, including crime fighters. We call on Congress to fund more policemen on the streets.
Real government is about looking beyond the vested to the national interest, setting up the necessary conditions to enable the next, more enabled and more empowered generation to achieve a country as prosperous, a people as content, as ours deserve to be.
The noisiest critics of constitutional reform tirelessly and shamelessly attempted Cha-Cha when they thought they could take advantage of a shift in the form of government. Now that they feel they cannot benefit from it, they oppose it.
As the seeds of fundamental political reform are planted, let us address the highest exercise of democracy, voting!
In 2001, I said we would finance fully automated elections. We got it, thanks to Congress.
At the end of this speech I shall step down from this stage, but not from the Presidency. My term does not end until next year. Until then, I will fight for the ordinary Filipino. The nation comes first. There is much to do as head of state—to the very last day.
A year is a long time. Patuloy ang pamumuhunan sa tinatawag na three E’s ng ekonomiya, environment at edukasyon. There are many perils that we must still guard against.
A man-made calamity is already upon us, global in scale. As I said earlier, so far we have been spared its worst effects but we cannot be complacent. We only know that we have generated more resources on which to draw, and thereby created options we could take. Thank God we did not let our critics stop us.
As the campaign unfolds and the candidates take to the airwaves, I ask them to talk more about how they will build up the nation rather than tear down their opponents. Give the electorate real choices and not just sweet talk.
Meanwhile, I will keep a steady hand on the tiller, keeping the ship of state away from the shallows some prefer, and steering it straight on the course we set in 2001.
Ang ating taong bayan ay masipag at maka-Diyos. These qualities are epitomized in someone like Manny Pacquiao….Manny trained tirelessly, by the book, with iron discipline, with the certain knowledge that he had to fight himself, his weaknesses first, before he could beat his opponent. That was the way to clinch his victories and his ultimate title: ang pinakadakilang boksingero sa kasaysayan. Mabuhay ka, Manny!
However much a President wishes it, a national problem cannot be knocked out with a single punch. She must work with the problem as much as against it, turn it into a solution if she can.
There isn’t a day I do not work at my job or a waking moment when I do not think through a work-related problem. Even my critics cannot begrudge the long hours I put in. Our people deserve-a-government that works just as hard as they do.
A President must be on the job 24/7, ready for any contingency, any crisis, anywhere, anytime.
Everything right can be undone by even a single wrong. Every step forward must be taken in the teeth of political pressures and economic constraints that could push you two steps back-if-you flinch and falter. I have not flinched, I have not faltered. Hindi ako umaatras sa hamon.
And I have never done any of the things that have scared my worst critics so much. They are frightened by their own shadows.
In the face of attempted coups, I issued emergency proclamations just in case. But I was able to resolve these military crises with the ordinary powers of my office. My critics call it dictatorship. I call it determination. We know it as strong government.
But I never declared martial law, though they are running scared as if I did. In truth, what they are really afraid of is their weakness in the face of this self-imagined threat.
I say to them: do not tell us what we all know, that democracy can be threatened. Tell us what you will do when it is attacked.
I know what to do:
As I have shown, I will defend democracy with arms when it is threatened by violence; with firmness when it is weakened by division; with law and order when it is subverted by anarchy; and always, I will try to sustain it by wise policies of economic progress, so that a democracy means not just an empty liberty but a full life for all.
I never expressed the desire to extend myself beyond my term. Many of those who accuse me of it tried to cling like nails to their posts.
I am accused of misgovernance. Many of those who accuse me of it left me the problem of their misgovernance to solve. And we did it.
I am falsely accused, without proof, of using my position for personal profit. Many who accuse me have lifestyles and spending habits that make them walking proofs of that crime.
We can read their frustrations. They had the chance to serve this good country and they blew it by serving themselves.
Those who live in glass houses should cast no stones. Those who should be in jail should not threaten it, especially if they have been there.
Our administration, with the highest average rate of growth, recording multiple increases in investments, with the largest job creation in history, and which gets a credit upgrade at the height of a world recession, must be doing something right, even if some of those cocooned in corporate privilege refuse to recognize it.
Governance, however, is not about looking back and getting even. It is about looking forward and giving more—to the people who gave us the greatest, hardest gift of all: the care of a country.
From Bonifacio at Balintawak to Cory Aquino at EDSA and up to today, we have struggled to bring power to the people, and this country to the eminence it deserves.”
Reference: http://tonyocruz.com/?p=2148
Those some of the thing discussed or said by the president that is related to the Human Resource Management. Being a president, you are managing a very huge group of people and a very good example of Human Resource Management. Therefore some of things above said by the president can be relate to HR. those things can improve our quality of life by helping first ourselves before other people. Manage people properly can improve our quality of life.

Assignment 7(HRM) Human Resource

Smartest Employees Most Difficult to Manage
Christopher Rice
Technical professionals are highly skilled individuals representing a wide variety of functional disciplines and industries. Some are clustered in specialized teams and secluded research and development labs, and others are woven into the fabric of the workforce. They include programmers, software developers, engineers, scientists, analysts, mathematicians, statisticians, etc.
These expert employees, who are so essential to your organization's innovation and competitiveness, are also demanding, sometimes rebellious, intellectually agile and often insular and uncommunicative with those outside their circle — the brightest minds can be your organization's biggest headache.
So-So Managers

The bosses of these difficult-to-manage employees are often not great managers. They are apt to be technical professionals themselves, rising through the ranks because of their specific expertise, not their people skills. They tend to err toward two extremes: telling their people exactly how to do things or spending so much time on their own projects that they don't "get around to" their leadership duties until there's a crisis.
Being Nice is Not Enough

In BlessingWhite's recent survey of 898 executives in charge of technical professionals, the leaders rated themselves as most competent in soft skills such as "building trust with my team" (78 percent) and "building collaborative relationships throughout my organization" (66 percent).
At the same time, the greatest shortcoming these leaders share appears to be coaching and developing their teams. Although 83 percent rated this leadership action as critical, fewer than half (46 percent) think they do it well.
The implication here: They're good at being nice but not so good at helping their people acquire skills or apply their expertise in challenging and innovative assignments. This finding is particularly disturbing because technical professionals place high value on personal development and crave exciting work.
Advanced Maneuvers Required

The individuals who design bridges, discover vaccines and create tomorrow's killer applications might not speak the same technical language, but they do share a combination and intensity of similar characteristics. It takes deft leadership, not supervision, to unleash and align their energy and talents to deliver what your organization requires. Four tactics, in particular, are most effective in leading these talented employees.
• Understand what makes technical professionals tick. This expert slice of the workforce exhibits a high need for achievement, autonomy, collegial support and sharing, keeping current, professional identification and participation in the mission and goals. Leaders who understand these characteristics can apply their leadership skills more strategically. For example:
o Setting and supporting goals without impinging on team members' desire for autonomy.
o Delegating responsibility in a way that involves team members in the decision-making process and connects the work with a larger organizational goal.
o Creating a work environment that fosters creativity, camaraderie and individual achievements while focusing efforts on team goals and organizational priorities.
• Be leaders of people, not managers of projects. Leaders of technical professionals must learn to rely on their team members — not their own know-how and project management savvy — to deliver results. That requires:
o Delegating and coaching to leverage team members' unique skill sets.
o Overcoming the inclination to micromanage.
o Investing in conversations, setting goals, explaining "the why" behind "the what," handling resistance and giving performance feedback. Otherwise, team members won't have the information or motivation they need to take initiative.
• Be just enough of an expert to lead, not do. The majority of individuals who lead technical professionals owe their successes to their exceptional know-how. They relish the role of expert. Because their current job is about delivering results through others, they need to figure out how much knowledge is "just enough" to be able to lead a team of experts. BlessingWhite's findings suggest they struggle with finding that balance. They need to prioritize equipping their team members with the latest knowledge and skills, and they need to be more selective about their own development.
• Increase their influence outside of their team or department. BlessingWhite research indicates leaders of technical professionals understand they need to be less insular, that they need to build collaborative relationships and communicate effectively at all levels of the organization. Most also see room for improvement. They need to:
o Be able to translate their team's core capabilities, ideas and accomplishments for nontechnical colleagues.
o "Influence up" to secure resources or promote innovative ideas.
o Broaden their understanding of their organization's business so they can be more valued partners in product strategy, delivery and support.
A New Type of Expert

Your organization no doubt looks to your highly technical workforce to keep your business humming or deliver the innovation needed to stay ahead of a crowded pack of competitors. Yet, the challenges leaders of technical professionals face are substantial.
They often hold player/coach positions and must juggle the competing priorities that come with those roles. Interpersonal skills tend to not be their strong suit, and their team members exhibit a complex combination of needs that make them among the most difficult to manage in today's workforce.
To succeed, leaders of technical professionals must move out of their comfort zones and redefine themselves as expert leaders. They also need to move beyond Leadership 101 to apply their knowledge and skills strategically to make the most of their team members' valuable qualities and skills.

Reference: http://www.talentmgt.com/performance_management/2007/September/427/

… “Human beings are the most important, potent and critical, resource of any organization, and yet the least understood and the worst managed of its resources” Human resources are the most important assets a modern organization has because only human beings can make, transfer and exercise knowledge. And also only human being s can create the holistic values by planning all the other resources as a whole. So, human beings are the key roles organization, organization should pay more efforts on HRD. Moreover, organizations should conform to the new environment of the strategic plans. And the strategic plans of HRD must relate with the organization's mission and objectives. All in all, people are an organization's most precious resource, so, organization must attach importance to HRD. my understanding about this is base to the idea given to by our instructor in MIS and HRM. The question is, why human is difficult to manage but the most important resources of an organization. In a very short explanation of our instructor I came up with a very short conclusion. Human are the most important, potent and critical, resource of the organization because of the ff:
Main resource of the organization
Human being is the main resources of the organization or the heart of a society. In short there were no organizations if there were no human involve.
Brain of an organization
A natural capability or ability of a human is to think. Human’s powerful key to success is knowledge or the ability to think. In an organization, there should be information moving inside of it. Human are the most capable tool or resource to produce information because of their ability to think.
Dangerous resource of an organization
Everything created in an organization was created through human being and it could be terminated by their own hand. They have almost all of the ability, such as the ability to create information, produce information and etc, that also can cause an opposite events.

Assignment 6(HRM) 21st Century Corporation

What do you think will the 21st -century corporations look like?

In the 1980s many organizations gained competitive advantage through downsizing and financial restructuring. The 1990s confront us with the need to get back to basics. Large organizations are searching for a competitive advantage by being faster than their competitors in satisfying customer needs. These competitive organizations are capable of ongoing adaptation to environmental demands. In this article the authors speculate on the way these self-renewing organizations are organized, the managerial processes that enable them to capitalize on speed, and the characteristics of the leaders who manage them.

As we envision what the corporation of the 21st century should look like in order to thrive in a global and dynamic economy, it’s critical for universities and policy makers to have a comprehensive understanding about the new realities inside corporations. Creating or running a company with significant employee ownership is not simple, but has been demonstrated to be a successful model with benefits to all—employees, shareholders, and customers. Business schools play a critical role in helping individuals as well as organizations understand the components of employee
ownership, defining the possibilities of implementing ownership-based practices, and most importantly training today’s business leaders and our next generation leaders to strengthen the commitment both of employees and employers to the health and success of the 21st century Corporation. New and faster technology, redefined values, and shifting customer demands are changing the way businesses operate in the twenty-first century. Human resources and business leaders are faced with the challenge of redefining their strategies on leadership, talent, and diversity, while evaluating their operational effectiveness.

The Human Resources organization in most companies is changing dramatically, which usually translates into smaller, more centralized, with more technology-enabled services and systems. Few companies are exactly where they want to be, but in many firms, HR looks quite different in size and delivery model than it did just a few years ago. And it appears certain that it will look even more different in just a couple of years. There was much discussion in the 1990s about the demise of HR, and about the need to become more strategic. Although I agree with the push to align the HR business with company goals and strategy, what many companies have also done is cleanup the operational side of the HR business. They have improved the efficiency and effectiveness of myriad services and products, and have strengthened their credibility as a viable contributor to the bottom line. The continuing development and use of Web and self-service information technology is bringing the Human Resources function into the 21st century. The structure and role of the HR organization has been slowly moving, in most Fortune 500 companies, toward a more management-oriented and business strategy-driven function. The HR organization in many Fortune 500 companies has used proven information technology for many years, with IVR (interactive voice response), and ACD (automated call distribution) being good examples. But in most cases, the technology was used in isolated parts of the HR function such as benefits administration and program/policy descriptions, and thus had limited impact on the overall organization. More recently, HR has begun to employ ERPs (enterprise resource programs, such as PeopleSoft and SAP), browserbased portals with text, data, and simplified point-and-click use, and outsourced service applications, which now enables the HR organization to transform how it works and supports the entire enterprise. The year 2000 became the unintended impetus that helped many HR organizations move away from outmoded legacy mainframe systems and initiated the gradual use of more advanced information technologies. The continued pressure on cost reduction and process improvement has forced many HR organizations to take big steps into manager and employee self-service, and to move rapidly into Web-based HR portals. (It has been estimated that an employee transaction through the Web costs about one-tenth of an IVR telephone call, and one-one hundredth of a manual transaction through a personnel administrator.) These portals are bringing together both internal systems and external “outsourced” systems for easy use by the manager and the employee. In addition, the portal permits the inexpensive provision of other employee services such as discount travel, child care, financial services, legal advice, wellness resources, etc., making it a more attractive 24/7 stop for the average employee and their families. Full integration of various HR applications has not yet occurred, but the potential is becoming a reality. But more importantly, the portal permits world-wide use of Web-based applications such as strategy deployment efforts, knowledge management, project management, global mass communications, and distance learning for virtually the entire workforce. These systems now have a more direct tie to work teams and projects, as people collaborate from common networks and systems. The use of this information technology has enabled the HR organization to concentrate resources and to form centralized areas of HR expertise. Most organizations are still in some part of a transition from the traditional local HR “generalist” model to a “virtual” organization with 24/7 access. I expect there will always be some level of human intervention and personal touch service to the workforce through the HR organization. But information technology continues to play a larger role in HR service delivery, and has become both an enabler and a driver for a more effective and efficient HR organization. The question as to how fast this happens in a particular enterprise appears to be largely driven by a company’s vision, mission and values.

http://www.orcworldwide.com/readroom/Schaeffer-0310-11.pdf

Assignment 5(HRM) Downsizing

Visit and identify a company website that has undergone HR downsizing. Identify the cause of downsizing and describe its processes.

Downsizing is an extremely relevant issue to organizations today in that it has become the most prevalent dilemma in recent years. The current tendency of organizations to restructure and ultimately to downsize has a major negative impact on the organizations themselves, on their surviving and terminated employees, on the government, and on society as a whole. In fact, it is everyone's problem, and it seems to have become more the rule than the exception that it used to be in the not too distant past. The current adverse economic climate has been persistent and long-lasting. As a result, many organizations that were operating inefficiently have been driven out of business, and most of those that have survived were forced to restructure in order to streamline their operations and achieve operating cost savings that would ensure their continued competitiveness both on the local and global markets. More often than not, this meant downsizing the organization and, in many cases, the downsizing was conducted in multiple phases or on an on-going basis. The direct result on the organization was a marked drop in employee morale and productivity which prevented organizations from realizing their strategic objectives.

What is Downsizing?

 A downsizing strategy reduces the scale (size) and scope of a business to improve its financial performance (Robbins & Pearce, 1992).

 A reduction of the workforce is one of only several possible ways of improving profitability or reducing costs.


Why do Firms Downsize?

 Reduce costs

 Reduce layers of management to increase decision making speed and get closer to the customer

 Sharpen focus on core competencies of the firm, and outsource peripheral activities

 Generate positive reactions from shareholders in order to improve valuation of stock price

 Increase productivity



Downsizing effects:

 Mixed effects on firm performance: some short-term costs savings, but long-term profitability & valuation not strongly affected.

 Firm’s reputation as a good employer suffers. Example: Apple Computer’s reputation as good employer declined after several layoffs in 1990s.

 Downsizing forces re-thinking of Employment Strategy. Lifelong employment policies not credible after a downsizing. Example: IBM abandoned lifelong policy after several layoffs in early 1990s.

 Employee motivation disrupted: increase in political behaviors, anger, fear - which is likely to negatively impact quality of customer service

 Violation of psychological contract, leads to cynicism, lowered work commitment, fewer random acts of “good will”

 “Survivors” experience more stress due to longer work hours with re-designed jobs, and increased uncertainty regarding future downsizings

 Many senior employees leave due to application of early retirement incentives: result is loss of institutional memory.

 The use of voluntary workforce reductions (buyouts) results in the most marketable employees leaving (“stars”) -- difficult to control since all employees must be legally eligible to qualify.

 Early retirements & voluntary reductions often result in too many people quitting, and some are hired back as consultants at higher cost to firm.


Downsizing Works Best When:

 Changes in Strategy, Organization structure and Culture accompany job cuts of downsizing

 Weak business units and plant closures are used as basis of reductions, rather than across the board cuts affecting all units (including healthy ones).


Critical Thinking Questions:

 1. Which is a better criterion to use as the basis for downsizing employees: seniority or performance? State your reason.

 2. Should employers give future notice to downsized employees, or tell them on the day they are expected to leave the firm?

 3. Separation pay is voluntary. What benefits do firms get when they give separation pay to employees in a downsizing?

 4. Is there a set of “best practices” to let an employee know she/he has been downsized?

 5. Under what circumstances might a company’s managers prefer to use layoffs instead of early retirements or voluntary severance plans as a way to downsize the workforce?



Some Local Companies Undergone Downsizing:

It is said that the only thing that is constant in this world is change. This particular maxim is clearly manifested in the ever-changing business organizations we have today. While some companies choose to be conservative and follow the same boring traditional procedures, many of the companies that emerge as leaders in business industries choose to reengineer itself and adapt to global trends scenarios.

Hammer and Champy, as cited by Rafael Rodriquez and Jasmin Acuña in the article entitled “Reengineering: A Path to Change”, talk about two companies, namely Hallmark and Ford Motors that undergone the reengineering process. For Hallmark, before a greeting card is perfected it has to pass through several segments of the company. Any revisions, no matter how small it seems, create a huge delay for the company’s processes. The management, after recognizing the problem, then decided to put up independent teams that will be focus in the creation of a new greeting card. In Management Accounting, they refer to such teams as a Responsibility Center. The reengineering procedure that was adapted by the Hallmark’s management worked perfectly as reflected by a more efficient and cost-effective means of production. The same reengineering procedure was also adapted in the For Motors Company thereby increasing its efficiency.

San Miguel Corporation, a local example of a company that has reengineered itself was pictured by Rodriguez and Acuña as an entity that was able to down size the number of its employees by adapting its own reengineering procedures. An example that was given would be that of a particular bottling department in San Miguel that was able to downsize its employees from 300 to only 24 upon the acquisition of new equipments that would speed up its operation and the adoption of new procedures. Another example that was given was the implementation of a “pull system” in San Miguel where many functions that require many employees before is now single handedly operated by only one salesman whom the company provided a lap top with a data base management software and a van to take orders from independent customers. Such procedure reduced the need for warehouses and redundant employees since the software was able to create an optimized route for the delivery of the ordered goods.

Edgar Schein on the other hand, talks about six procedures to achieve organizational effectiveness. They are 1) sensing the external and internal environment, 2) Importing information, 3) changing processes and procedures, 4) stabilizing internal change, 5) exporting products and services and 6) getting feedbacks. Following Schein’s procedures, a company would be able to adapt to global trends.

Colgate-Palmolive in terms of restructuring itself was able to promote a lower hierarchy structure for its employee. Ms. Annette Santiago, the HR head of SMART is also proud to say that they were able to do the same since a lower hierarchy structure promotes openness to its employees. A lower hierarchy also promotes transparency since the gap between management and employees are bridged and the employees can easily open up questions pertaining to the company.

The IBM Sales Executive for the Asia-Pacific Region announce the bold move IBM is about to under take by instituting a new procedure in database storage, this is in line with their own reengineering schemes. Thus, most companies now are open to change, those that are not maybe gone by now or maybe inexistent by tomorrow.

References:

http://www.tigweb.org/express/panorama/article.html?ContentID=2096
http://www.questia.com/googleScholar.qst;jsessionid=KWWM2XgGdwLVmQpy03yLMrknyG7Y0hSkgydPPJMnkN0JqNMXTh1L!-2050619229!766828861?docId=5001676706
http://www.authorstream.com/presentation/edwinlee-111819-downsizing-hr-business-finance-ppt-powerpoint/

Assignment 4(HRM) Achievement in Future

On assignment 2: "Think of the future and develop a Job Description for a job you would like to hold." and in assignment 3: "Using the internet, examine five(5) different on-line job services and write a brief evaluation of the services and which do you like best and why." this is the question to be applied to those two tasks "how can the university help you achieve what you want to be in the future?"

...In assignment 2, thinking for my future and the job I would like be in the future cause me a headache because there is a lot of job need to be develop and that I want to become in the future. As I know, technology is evolving, through that evolution; there are also a lot of jobs existing. Thinking of it, I came up to decide what kind of job I wanted to be in the future and I named it “Software Developer”, as to the description itself it is comprehensible. I came up with that decision because I think I have a little knowledge on how to develop software. And in assignment 3, while gathering information from the internet of what are some of the online jobs can be found or exist. I have known some 5 online jobs, and among those 5 I choose Online Computer programmer… I chose that online job because I can relate on that job. First, I already have knowledge of what kind of job is that, the degree of the course you need to comply and the skills you need to do the job. Internet is world widely used by different people that is why online jobs are also developed. In combination of the to tasks, it creates a question “How can the University Help me achieve what I want to be in the future.” The two assignments help me come up what job I want to be in the future, as detail, I chooses online computer programmer which has the connection to software developer. As far as I know, making or developing software needs computer programs, you need to create multiple programs in order to build a software. The University of Southeastern Philippines, my beloved alma mater, has role on helping me achieve those jobs. I did come up with those future jobs because of the learning and knowledge that I get from the University. Because I am an Information Technology student of the University of Southeastern Philippines, and being an IT I can say that I belong to the world of technology, and the University can help me become a professional IT and achieve those dreams through giving us the best education we need and lead us into a brighter generation.

Assignment 3(HRM) Online Jobs

Online jobs are becoming increasingly popular nowadays as more and more people want to make a full time living working at home. Many stay at home and most people love to work from home jobs as they can still manage ease while making some money off the Internet. I’m sure you have all heard the success stories of people who have struck it rich on the net and are now making hundreds of thousands of dollars each year. However, most people who decide to try and make money from the web will fail. Others are, unfortunately, scammed out of their money as they pay for useless products which never make them a cent.

Here is my list of top online jobs where you can actually make money it is important to remember that it takes lots of hard work and dedication to make money on the Internet.

1. Online Web designing is creating presentations of content (usually hypertext or hypermedia) that is delivered to an end-user through the World Wide Web, by way of a Web browser or other Web-enabled software like Internet television clients, microblogging clients and RSS readers.
http://en.wikipedia.org/wiki/Web_design

2. The Online Database Administration Database management degrees may focus on data security, on data technology or on database analysis and integration. In the business world merging old data systems with new ones is often an ongoing task. Expanding database access is the work of a trained database administrator, while managing a database may include maintenance, security and access control.A person responsible for the physical design and management of the database and for the evaluation, selection and implementation of the DBMS is called database administrator.
http://www.educationguys.com/online-degrees/database-administration
http://encyclopedia2.thefreedictionary.com/Database+administration

3. Online Computer programming (often shortened to programming or coding) is the process of writing, testing, debugging/troubleshooting, and maintaining the source code of computer programs through World Wide Web. This source code is written in a programming language. The code may be a modification of an existing source or something completely new. The purpose of programming is to create a program that exhibits a certain desired behavior (customization). The process of writing source code often requires expertise in many different subjects, including knowledge of the application domain, specialized algorithms and formal logic.
http://www.answers.com/topic/programming

4. Online Newswriting illustrates how to write online news stories incorporating pictures, graphics, audio, and video and describes how to blend the best of writing for print and electronic media into a new way of writing news for mass consumption. Coverage is extensive and includes explanatory, descriptive material; numerous examples and models; style tests; exercises; simulated news copy; and ethical/legal issues/concerns. With an ample supply of simulated wire copy, news releases and fact sheets, Online Newswriting can be used effectively as a practice-rich, main or supplemental text in a variety of journalism courses.
http://as.wiley.com/WileyCDA/WileyTitle/productCd-0813800498.html

5. Online advertising is a form of promotion that uses the internet and World Wide Web for the expressed purpose of delivering marketing messages to attract customers. Examples of online advertising include contextual ads on search engine result pages, banner ads, Rich media Ads, etc.
http://en.wikipedia.org/wiki/Online_advertising


...I choose Online Computer programmer... because programming is very interesting even it is difficult. I like computer programming and as i have heard much money you get from this job if you are good on it!

God bless!

Assignment 1(HRM) Local Organization

Identify a local organization(s) and discuss some of their best practices in HR.

Lot of works has done just for finding a local organization that can be conducted an interview or a study about this subject. I myself found out that this kind of work or study is not easy and you need to show your whole effort in order to come up with a good output. I, together with my classmates encounter many rejections on the company we’ve chosen. So, in order to lessen those rejections, I choose one organization for my MIS and this subject HRM. After asking some questions about my topic on MIS, I ask the interviewee if he could allow me conduct another set of interview for this subject, and luckily the interviewee agrees. Through those challenges we are still aiming to comply all of those activities. I know that these activities we are doing are for our own good, these would help us to grow and the time will come that we can use what we did before. Therefore, these activities will help us now and to the future. I choose Rhine Marketing for my MIS and for my HRM. The interviewee said that this department is not actually where he belongs but he said he has some knowledge about Human Resources because their branch is just small and he always communicates to every staff there. There are only few information that I gather from him, but still I got the information that can answer to the topic above. The information about the topic above that I get from him about their organization will be discussed below.

Some information about Best Practices on Human Resource can be found in this site below:

http://www.igda.org/hr/IGDA_Best_Practices_HR.pdf

About Rhine Marketing Corporation:



List of Officers:

Chief Executive Officer
Hernando O. Streegan Vice President Finance
Eliodoro F. Ostia Operations Manager Visayas
Alfredo Sarsua Accounting Manager
Gloria Jumamoy IT Manager
Ramil B. Rallos
President/COO
Edgardo T. Anselmo Comptroller
Nilda Golez Operations Manager Computer Div.
Ferdinand M. Edjic Acting Budget Manager
Elieser G. Velasco Assistant Accounting Manager
Larry Macoy
Vice President Operations
Jose M. Cunanan Jr. Operations Manager Mindanao
Teodoro P. Macalinao Operations Manager Luzon
Fred Tolentino Audit Manager
Elieser G. Velasco Finance Officer
Edwina Sarria


ORIGIN

In 1947, the late Claude Marion Wilson Jr. after has retirement from the US Army, invested his savings and set up the Claude M. Wilson Trading Co., a company engaged in the imporation and selling of construction materials, essential items needed for the country's reconstruction after World War II. The small enterprise was later renamed Claude Wilson Corporation. The company started selling imported sewing machines, and business machines, principally the Italian Olivetti typewriter. The Claude Wilson Corporation established its Cebu branch in 1957, at the center of Juan Luna and D. Jakosalem Streets, under the supervision of Mr. Juan Ross. Mr. Lou Da Costa was then General Manager of the Manila Head Office. In less than a year, the company grew and Cebu branch moved to bigger offices of the old Osmella situated at the corner of D. Jakosalem and Magallanes Streets. Mr. Jose Antonio Martinez became the first branch manager, while another trusted Wilson executive, Mr. Senen Valero, took charge of company operations. In the later 50's and early 60's, the Philippine economy began to flourish resulting in an increased demand for sewing machines and other home appliances. This gave the company through Claude Wilson's entrepreneurship, the impetus to diversify and expand its product lines. In line with the government's call for the establishment of more factories, Mr. Wilson decided to manufacture instead of import sewing machines. This daring move was vigorously challenged by competitors who could import sewing machines more cheaply than to manufacture them.
In 1961, Claude Wilson Corporation became Philippine Sewing Machines Manufacturing Corporation (PSMMC). The company head office was in Manila with branches in Cebu and Dagupan, locations designed to meet demands in Luzon and the southern part of the country. Martinez was transfered back to head office in Manila and A.F. Martelino was appointed Cebu Branch Manager.
On May 26, 1964, PSMMC (now METERCOR) formed a marketing arm called Rhine Marketing Corporation principally to sell Rhine sewing machines. Paid-up capital was P50,000.00.
In the 70's product lines were expanded to include other consumer durables which, like sewing machines, were also in short supply. Since the company's main thrust was to be installment sales, Wilson and his executives reasoned that a provincial head office would stand a better chance of succeeding. That national was that a small, cohesive community where people knew each other and have lived in the area for many years would result in safer, less risky sales on credit. Cebu was a natural choice. That policy was a wise one indeed and Rhine today continues to operate a nationwide network of branches from its home base in Cebu.



…The Rhine Marketing Corporation branch here in Davao City can be found at San Pedro St., started asking the interviewee some questions about their Human Resource practices, and its best practices. He said that from the very beginning of the history of their organization they already have the best practice about Human Resources, because, he said that we are talking about Human Resources we talk about people that and what are the things the company or their organization did to the people working for the organization and to the people benefited to their organization, because according to him, Rhine Marketing has many activities or plans in helping people and these are the progressive things that their company did, Rhine has been actively involved in various socio-economic and civic projects of such institution as the Boy Scouts of the Philippines and the Philippine Business for Social Progress. Personal involvement of the Chairman of the Board Mrs. Isabel Caro Wilson and Mr. Hernando Streegan ensure the company's support and active participation in worthwhile community undertakings. Rhine started granting college scholarships under the Claude M. Wilson Scholarship Program. An average of eight deserving students is selected per year. At present, there are now 80 students who have fully availed of the program. The company has served more than 700,000 families by granting them credit through installment sales of more than 1.1 billion pesos. Rhine also gives P30,000.00 death cash benefit to the beneficiary of any Rhine customer who at the time of death due to an accident still has an up to date account of Rhine Marketing Corporation. Consequently, the remaining balance shall be waived and the unit purchased by the deceased customer shall be considered fully paid. Rhine Marketing Corporation also honors the people who for a number of years have rendered their loyal and faithful service to the company. The company believes that to these individuals, recognition for their hardwork is what they all truly deserve. Every year, service awards are given to its employees who have reached five, ten, fifteen, twenty and twenty five years in the company. Awardees are distinctively awarded with plaques and cash incentives for their respective number of years. Those are the some thing that the Rhine Company Human Resource practices, as mention above, they are involve on some organizations activities such as Boys scout, they also help some students through their scholarships, and also to their customers benefits and definitely to their employees especially those who serve to their company for a long years. The interviewee also mention about their time management, they are strict on time and there are penalties to those who will be late on time log-in. Those are the information that I gather from the interviewee.

References: http://www.rhine.com.ph/about-us/rhine-marketing-corporation.html

Assignment 9(MIS) Information Environment

Identify an information environment of your choice and write an essay to address the following questions:(3000words)

• What should be your role within this environment?
• How can the principles of information organization and representation help you in performing this role?

Representation is a system for extracting or highlighting some aspects of an original concept or object, together with some explanation of how the system does this. That is, we have some form of sign (in its broadest sense), which is generated from some original referent, by means of some code. .. The purpose of the representation will strongly influence which attributes are highlighted or selected as representative.
information organization can be understood from four perspectives:
o a data perspective
o a relationship perspective
o an operating system (OS) perspective
o an application architecture perspective
• What are the challenges facing you in performing the role? How will you address these challenges?

Information Environment

There is now a critical mass of digital information resources that can be used to support researchers, learners, teachers and administrators in their work and study. The production of information is on the increase and ways to deal with this effectively are required. There is the need to ensure that quality information isn’t lost amongst the masses of digital data created everyday. If we can continue to improve the management, interrogation and serving of ‘quality’ information there is huge potential to enhance knowledge creation across learning and research communities. The aim of the Information Environment is to help provide convenient access to resources for research and learning through the use of resource discovery and resource management tools and the development of better services and practice. The Information Environment aims to allow discovery, access and use of resources for research and learning irrespective of their location.
Reference: http://www.jisc.ac.uk/whatwedo/themes/informationenvironment.aspx
Contribution of the information environment to self-care

A wide range of information innovations exist to assist individuals and families with self-care, from devices and technologies through to complex, tailored initiatives spanning the patient and the primary care practice team. They also range from relatively low-tech simple interventions through to integrated e-health initiatives. Devices and technologies: These include self-care support devices, such as smart inhalers, information kiosks, mobile texting support, and consumer health portals, and complex telehealth initiatives. Trials of texting support has been shown in New Zealand have been effective in increasing smoking quit rates, for both Maori and non-Maori populations. A review of patient-focused interventions found home-based telecare can reduce patients’ sense of isolation and improve self-efficacy, quality of life, patient empowerment and psychological outcomes. Information: Patient reminders of appointments for health checks and screening are a simple yet effective form of support to self-care. Decision aids are interventions designed to help people make choices about their health care by providing information about the options and outcomes that are relevant to a person's health status. A Cochrane review of decision aids (many of which were internet-based) found they can improve people's knowledge of the options, create realistic expectations of their benefits and harms, reduce difficulty with decision making, and increase participation in the process (O'Connor et al 2007). Skills training: Provision of information and skills to individuals to better manage long-term illness has long been part of health services to varying degrees. Patients' abilities to care for themselves are enhanced by services that teach skills needed to carry out medical regimens, guide health behaviour change, and provide emotional support. Self-care support networks: One of the simplest information interventions is finding out what is available locally and linking patients to the wide array of support organisations for people with long term conditions as a way of encouraging increased physical activity, socialisation and mutual support. Group-based learning, such as for diabetes self-management education groups, provide further tools for self-care. Another area of growing interest is the emergence of online ‘communities’ and online support groups that fulfil similar functions, and providing online environments for people to share stories.
Personalised self-care plans: Individual care plans are developed by health professionals for their patients in ways that are tailored to their own circumstances. A Cochrane review in 1999 concluded that ‘optimal asthma self-management interventions led to reduced health care utilisation, days off work and nocturnal asthma when compared to usual care’, and that interventions without a written action plan were less efficacious (Bycroft 2004). The Flinders Model of Chronic Condition Self-Management provides a structured approach to care planning; it is being adopted by many practices in Australia and is generating interest in New Zealand. Electronic care plans provide a more rapid means of developing patient-centred care plans, but which are still intended to reflect the needs and realities of individual patients. Professional education: Relatively few GPs or practice nurses have specific training in behaviour change techniques, yet for long-term care such skills are highly desirable. Psychological tools and techniques in motivational interviewing, structured problem-solving, goal setting, cognitive behaviour therapy and brief structured interventions are some of the skills worth developing. There remain many gaps in our understanding of self-care interventions. A review of evaluations of self-care interventions found that despite the large number of studies carried out, the evidence base still has large gaps. Long term outcomes, cost effectiveness, the comparative effectiveness of different self care support strategies, and which components of complex interventions provide the greatest benefit, have not been adequately evaluated. (Coulter & Ellins 2006, Coulter & Ellins 2007).

Conclusion


The information environment has the potential to be a critical underpinning of self-care, supporting the actions of primary health care teams and empowering consumers or patients to minimise disease progression, improve their quality of life and to be more in control of their lives through the course of their conditions. An important theme that runs across the literature is that information does not stand alone in supporting self-care; rather, the ongoing provision of support and monitoring from the primary health care team, families and community networks are critical to the success of self-care strategies. The ongoing involvement of the primary health care team is also important to assist with the selection of information tools. Health researchers and technology companies will continue to develop new technologies and innovations, but is the appropriate targeting of these tools towards people’s needs that is likely to deliver the strongest health benefits.

Reference: http://www.moh.govt.nz/moh.nsf/pagesmh/6501/$File/role-of-information-self-care.pdf
In the context of an evolving information society, the term information ecology or environment on between ecological ideas with the dynamics and properties of the increasingly dense, complex and important digital informational environment and has been gaining progressively wider acceptance in a growing number of disciplines. "Information ecology/environment” said as metaphor, viewing the informational space as an ecosystem. information ecology draws on the language of ecology - habitat, species, evolution, ecosystem, niche, growth, equilibrium, etc - to describe and analyze information systems from a perspective that considers the distribution and abundance of organisms, their relationships with each other, and how they influence and are influenced by their environment. The virtual lack of boundaries between information systems and the impact of information technology on economic, social and environmental activities frequently calls on an information ecologist to consider local information ecosystems in the context of larger systems, and of the evolution of global information ecosystems.

What should be your role within this environment?

As Information Technology student, it is a big question about my role in this environment. Many “chikas” nowadays said that because of technology our world has been damage little by little. That because of existing and improving technologies nowadays we are getting destructive to our environment. This statement is all false, the truth is that only human are using the technology falsely, here is a short quote that I get from a movie about the earth and the environment… “Technology is not a problem, only human using it is a problem”, environment lies upon our hands. Technology has the capability to improve, develop and beautifies the environment. As an information Technology student my role to the environment is to care for it. Proper waste disposal is one of the most important things to remember of caring the environment. I have already attended many symposiums about technological waste proper disposal or in short proper waste disposal. It is the most effective way of caring our nature, our environment. When we said caring the environment is to preserve the nature, abusing it is also a way of destroying it. As an information technology student I would implement first to myself the proper way or the proper relationship between human and our environment. Second, make yourself as a model to every on how a small thing make a big thing to our environment.
How can the principles of information organization and representation help you in performing this role?

The notion of information representation and organization traditionally means creating catalogs and indexes for publications of any kind. It includes the description of the attributes of a document and the representation of its intellectual content. Libraries in the world have a long history in recording data about documents and publications; such practice can be dated back to several thousand years ago. Indexes and library catalogs are created to help users find and locate a document conveniently. Records in the information searching tools not only serve as an inventory of human knowledge and culture but also provide orderly access to the collections. Just like every other business and industry, the representation and organization of information in the network era has gone through dramatic changes in almost every stage of this process. The changes include not only the methods and technology used to create records for publications, but also the standards that are central to the success and effectiveness of these tools in searching and retrieving information. Today the library catalog is no longer a tool for its own collection for the library visitors; it has become a network node that users can visit from anywhere in the world via a computer connected to the Internet. The concept of indexing databases is no longer just for newspapers and journal articles; it has expanded into the Web information space that is being used for e-publishing, ebusinesses, and e-commerce. The heart of such a universal information space lies in the standards that make it possible for different types of data to be communicated and understood by heterogeneous platforms and systems. We all know that TCP/IP allows different computer systems to talk to each other and to understand different dialects of networking language; in the world of organizing information content, the content is represented by terms either in natural or controlled language or both. The characteristics of its container (book, journal, film, memo, report, etc.) will be encoded in certain format for computer storage and retrieval. Libraries in the world have used MAchine Readable Cataloging (MARC) (Library of Congress, 1999) to encode information about their collections. In conjunction with cataloging rules, such MARC format standardized the record structure that describes information containers, i.e., books, manuscripts, maps, periodicals, motion pictures, music scores, audio/video recordings, 2-D and 3-D artifacts, and microforms. The Online Computer Library Center (OCLC) in Dublin, Ohio is the largest and the busiest cataloging service in the world. Almost 33,000 libraries from 67 countries now use OCLC products and services and more than 8,650 of them are OCLC members. As e-publishing thrives and Web information space grows, libraries have expanded conventional cataloging of their collections into organizing the information on the Web. In the early 1990s, OCLC started the Internet cataloging project, in which librarians from all types of libraries volunteered to contribute MARC records they created for Gopher servers, listserves, ftp and Web sites, and other net- worked information resources (OCLC, 1996). Another major undertaking in organizing information on the Web is OCLC's Metadata Initiative (Dublin Core Metadata Initiative, 1999) inaugurated in 1995, which proposed a metadata scheme containing 15 data elements. Among them are title, creator, publisher, subject, description, format, type, source, relation, identifier, and rights. The metadata scheme was named after the city where OCLC is located: Dublin Core Metadata Element Set (Dublin Core for short). Since its debut, it has become an important part of the emerging infrastructure of the Internet. Many communities are eager to adopt a common core of semantics for resource description, and the Dublin Core has attracted broad ranging international and interdisciplinary support for this purpose.

Reference: http://inform.nu/Articles/Vol3/v3n2p83-88.pdf

2. Information Organization
• information organization can be understood from four perspectives:
o a data perspective
o a relationship perspective
o an operating system (OS) perspective
o an application architecture perspective
2.1. The data perspective of information organization
• the information organization of geographic data must be considered in terms of their descriptive elements and graphical elements because
o these two types of data elements have distinctly different characteristics
o the have different storage requirements
o they have different processing requirements
2.1.1. Information organization of descriptive data
• for descriptive data, the most basic element of information organization is called a data item
o a data item represents an occurrence or instance of a particular characteristic pertaining to an entity (which can be a person, thing, event or phenomenon)
 it is the smallest unit of stored data in a database, commonly referred to as an attribute
 in database terminology, an attribute is also referred to as a stored field
 the value of an attribute can be in the form of a number (integer or floating-point), a character string, a date or a logical expression (e.g. T for 'true' or 'present"; F for 'false' or 'absent')
 some attributes have a definite set of values known as permissible values or domain of values (e.g. age of people from 1 to 150; the categories in a land use classification scheme; and the academic departments in a university)
• a group of related data items form a record
o by related data items, it means that the items are occurrences of different characteristics pertaining to the same person, thing, event or phenomenon (e.g. in a forest resource inventory, a record may contain related data items such as stand identification number, dominant tree species, average height and average breast height diameter)
o a record may contain a combination of data items having different types of values (e.g. in the above example, a record has two character strings representing the stand identification number and dominant tree species; an integer representing the average tree height rounded to the nearest meter; and a floating-point number representing the average breast height diameter in meters)
 in database terminology, a record is always formally referred to as a stored record
 in relational database management systems, records are called tuples
• a set of related records constitutes a data file
o by related records, it means that the records represent different occurrences of the same type or class of people, things, events and phenomena
 a data file made up of a single record type with single-valued data items is called a flat file
 a data file made up of a single record type with nested repeating groups of items forming a multi-level organization is called a hierarchical file
o a data file is individually identified by a filename
o a data file may contain records having different types of data values or having a single type of data value
 a data file containing records made up of character strings is called a text file or ASCII file
 a data file containing records made up of numerical values in binary format is called a binary file
o in data processing literature, collections of data items or records are sometimes referred to by other terms other than "data file" according to their characteristics and functions
 an array is a collection of data items of the same size and type (although they may have different values)
 a one-dimensional array is called a vector
 a two-dimensional array is called a matrix
 a table is a data file with data items arranged in rows and columns
 data files in relational databases are organized as tables
 such tables are also called relations in relational database terminology
 a list is a finite, ordered sequence of data items (known as elements)
 by "ordered", it means that each element has a position in the list
 an ordered list has elements positioned in ascending order of values; while an unordered list has no permanent relation between element values and position
 each element has a data type
 in the simple list implementation, all elements must have the same data type but there is no conceptual objection to lists whose elements have different data types
 a tree is a data file in which each data item is attached to one or more data items directly beneath it (Figure 4)
 the connections between data items are called branches
 trees are often called inverted trees because they are normally drawn with the root at the top
 the data items at the very bottom of an inverted tree are called leaves; other data items are called nodes
 a binary tree is a special type of inverted tree in which each element has only two branches below it
 a heap is a special type of binary tree in which the value of each node is greater than the values of its leaves
 heap files are created for sorting data in computer processing --- the heap sort algorithm works by first organizing a list of data into a heap
 a stack is a collection of cards in Apple Computer's Hypercard software system
• the concept of database is the approach to information organization in computer-based data processing today
o a database is defined as an automated, formally defined and centrally controlled collection of persistent data used and shared by different users in an enterprise (Date, 1995 and Everest, 1986)
 above definition excludes the informal, private and manual collection of data
 "centrally controlled" does not mean "physically centralized" --- databases today tend to be physically distributed in different computer systems, at the same or different locations
 a database is set up to serve the information needs of an organization
 data sharing is key to the concept of database
 data in a database are described as "permanent" in the sense that they are different from "transient" data such as input to and output from an information system
 the data usually remain in the database for a considerable length of time, although the actual content of the data can change very frequently
o the use of database does not mean the demise of data files
 data in a database are still organized and stored as data files
 the use of database represents a change in the perception of data, the mode of data processing and the purposes of using the data rather than physical storage of the data
o databases can be organized in different ways known as database models
 the three conventional database models are: relational, network and hierarchical
 relational --- data are organized by records in relations which resemble a table
 network --- data are organized by records which are classified into record types, with 1:n pointers linking associated records
 hierarchical --- data are organized by records on a parent-child one-to-many relations
 the emerging database model is object-oriented
 data are uniquely identified as individual objects that are classified into object types or classes according to the characteristics (attributes and operations) of the object
2.1.2. Information organization of graphical data
• for graphical data, the most basic element of information organization is called a basic graphical element
o there are three basic graphical elements
 point
 line, also referred to as arc
 polygon, also referred to as area
o these basic graphical elements can be individually used to represent geographic features or entities
 for example: point for a well; line for a road segment and polygon for a lake)
o they can also be used to construct complex features
 for example: the geographic entity "Hawaii" on a map is represented by a group of polygons of different sizes and shapes
• the method of representing geographic features by the basic graphical elements of points, lines and polygon is said to be the vector method or vector data model, and the data are called vector data
o related vector data are always organized by themes, which are also referred to as layers or coverages
 examples of themes: geodetic control, base map, soil, vegetation cover, land use, transportation, drainage and hydrology, political boundaries, land parcel and others
o for themes covering a very large geographic area, the data are always divided into tiles so that they can be managed more easily
 a tile is the digital equivalent of an individual map in a map series
 a tile is uniquely identified by a file name
o a collection of themes of vector data covering the same geographic area and serving the common needs of a multitude of users constitutes the spatial component of a geographical database
o the vector method of representing geographic features is based on the concept that these features can be can be identified as discrete entities or objects
 this method is therefore based on the object view of the real world (Goodchild, 1992)
 the object view is the method of information organization in conventional mapping and cartography
• graphical data captured by imaging devices in remote sensing and digital cartography (such as multi-spectral scanners, digital cameras and image scanners) are made up of a matrix of picture elements (pixels) of very fine resolution
o geographic features in such form of data can be visually recognized but not individually identified in the same way that geographic features are identified in the vector method
o they are recognizable by differentiating their spectral or radiometric characteristics from pixels of adjacent features
 for example, a lake can be visually recognized on a satellite image because the pixels forming it are darker than those of the surrounding features; but the pixels forming the lake are not identified as a single discrete geographic entity, i.e. they remain individual pixels
 similarly, a highway can be visually recognized on the same satellite image because of its particular shape; but the pixels forming the highway do not constitute a single discrete geographic entity as in the case of vector data
• the method of representing geographic features by pixels is called the raster method or raster data model, and the data are described as raster data
o the raster method is also called the tessellation method
o a raster pixel is usually a square grid cell but there are there are several variants such as triangles and hexagons (Peuquet, 1991)
o a raster pixel represents the generalized characteristics of an area of specific size on or near the surface of the Earth
 the actual ground size depicted by a pixel is dependent on the resolution of the data, which may range from smaller than a square meter to several square kilometers
o raster data are organized by themes, which is also referred to as layers
 for example, a raster geographic database may contain the following themes: bed rock geology, vegetation cover, land use, topography, hydrology, rainfall, temperature
o raster data covering a large geographic area are organized by scenes (for remote sensing images) of by raster data files (for images obtained by map scanning)
o the raster method is based on the concept that geographic features are represented as surfaces, regions or segments
o this method is therefore based on the field view of the real world (Goodchild, 1992)
o the field view is the method of information organization in image analysis systems in remote sensing and geographic information systems for resource- and environmental-oriented applications
• in the past, the vector and raster methods represented two distinct approaches to information systems
o they were based on different concepts of information organization and data structure
o they used different technologies for data input and output
• recent advances in computer technologies allow these two types of data to be used in the same applications
o computers are now capable of converting data from the vector format to the raster format (rasterization) and vice versa (vectorization)
o computers are now able to display vector and raster simultaneously
o the old debate on the usefulness of these two approaches to information organization does not seem to be relevant any more
o vector and raster data are largely seen as complimentary to, rather than competing against, one another in geographic data processing
2.2. The relationship perspective of information organization
• relationships represent a important concept in information organization --- it describes the logical association between entities
o relationships can be categorical or spatial, depending on whether they describe location or other characteristics
2.2.1. Categorical relationships
• categorical relationships describe the association among individual features in a classification system
o the classification of data is based on the concept of scale of measurement
o there are four scales of measurement:
 nominal --- a qualitative, non-numerical and non-ranking scale that classifies features on intrinsic characteristics
 for example, in a land use classification scheme, polygons can be classified as industrial, commercial, residential, agricultural, public and institutional
 ordinal --- a nominal scale with ranking which differentiates features according to a particular order
 for example, in a land use classification scheme, residential land can be denoted as low density, medium density and high density
 interval --- an ordinal scale with ranking based on numerical values that are recorded with reference to an arbitrary datum
 for example, temperature readings in degrees centigrade are measured with reference to an arbitrary zero (i.e. zero degree temperature does not mean no temperature)
 ratio --- an interval scale with ranking based on numerical values that are measured with reference to an absolute datum
 for example, rainfall data are recorded in mm with reference to an absolute zero (i.e. zero mm rainfall mean no rainfall)
• categorical relationships based on ranking are hierarchical or taxonomic in nature
o this means that data are classified into progressively different levels of detail
 data in the top level are represented by a limited broad basic categories
 data in each basic category are then classified into different sub-categories, which can be further classified into another level if necessary
o the classification of descriptive data is typically based on categorical relationships
2.2.2. Spatial relationships
• spatial relationships describe the association among different features in space
o spatial relationships are visually obvious when data are presented in the graphical form
o however, it is difficult to build spatial relationships into the information organization and data structure of a database
 there are numerous types of spatial relationships possible among features
 recording spatial relationships implicitly demands considerable storage space
 computing spatial relationships on-the-fly slows down data processing particularly if relationship information is required frequently
• there are two types of spatial relationships
o topological --- describes the property of adjacency, connectivity and containment of contiguous features
o proximal --- describes the property of closeness of non-contiguous features
• spatial relationships are very important in geographical data processing and modeling
o the objective of information organization and data structure is to find a way that will handle spatial relationships with the minimum storage and computation requirements
2.3. The operating system (OS) perspective of information organization
• from the operating system perspective, information is organized in the form of directories
o directories are a special type of computer files used to organize other files into a hierarchical structure
 directories are also referred to as folders, particularly in systems using graphical user interfaces
o a directory may also contain one of more directories
 the topmost directory in a computer is called the root directory
 a directory that is below another directory is referred to as a sub-directory
 a directory that is above another directory is referred to as a parent directory
o directories are designed for bookkeeping purposes in computer systems
 a directory is identified by a unique directory name
 computer files of the same nature are usually put under the same directory
 a data file can be accessed in a computer system by specifying a path that is made up of the device name, one or more directory names and its own file name
 for example: c:\project101\mapdata\basemap\nw2367.dat
o the concept of workspace used by many geographic information system software packages is based on the directory structure of the host computer
 a workspace is a directory under which all data files relating to a particular project are stored
2.4. The application architecture perspective of information organization
• computer applications nowadays tend to be constructed on the client/server systems architecture
• client/server is primarily a relationship between processes running in the same computer or, more commonly, in separate computers across a telecommunication network
o the client is a process that requests services
 the dialog between the client and the server is always initiated by the client
 a client can request services from many servers at the same time
o the server is a process that provides the service
 a server is primarily a passive service provider
 a server can service many clients at the same time
• there are many ways of implementing a client/server architecture but from the perspective of information organization, the following five are most important
o file servers --- the client requests specific records from a file; and the server returns these records to the client by transmitting them across the network
o database servers --- the client sends structured query language (SQL) requests to the server; the server finds the required information by processing these requests and then passes the results back to the client
o transaction servers --- the client invokes a remote procedure that executes a transaction at the server side; the server returns the result back to the client via the network
o Web server --- communicating interactively by the Hypertext Transfer Protocol (HTTP) over the Internet, the Web server returns documents when clients ask for them by name
o groupware servers --- this particular type of servers provides a set of applications that allow clients (and their users) to communicate with one another using text, images, bulletin boards, video and other forms of media
• from the application architecture perspective, the objective of information organization and data structure is to develop a data design strategy that will optimize system operation by
o balancing the distribution of data resources between the client and the server
 databases are typically located on the server to enable data sharing by multiple users
 static data that are used for reference are usually allocated to the client
o ensuring the logical allocation of data resources among different servers
 data that are commonly used together should be placed in the same server
 data that have common security requirements should be placed in the same server
 data intended for a particular purpose (file service, database query, transaction processing, Web browsing or groupware applications) should be placed in the appropriate server
o standardizing and maintaining metadata (i.e. data about data) to facilitate the search for the availability and characteristics of existing data

Reference: http://www.ncgia.ucsb.edu/giscc/units/u051/


What are the challenges facing you in performing the role? How will you address these challenges?

There are many things to face in performing my main role to the environment. As a model to every one, my performance should be flawless and most nearly perfect because you provide an idea or information to everybody watching your performances. As an Information technology student I should be aware about my environment. Many principles shown above as a sample of the information representation and organization. Those principles are challenging to me to face the role of myself to the environment.